Fast, accurate, and durable, the Tor Rey PZC-10/20 20 lb. digital pizza controller portion scale with foot tare pedal is the practical solution to your measuring needs! This scale can toggle among kilograms, pounds, and ounces to deliver versatility and pinpoint accuracy you need to build consistent products and control costs while ensuring customer satisfaction and maximizing profitability. And thanks to its rechargeable 100-hour battery, you can be sure this unit will stay powered for days at a time, even without a nearby outlet.
Made of stainless steel for easy cleaning and long-lasting durability, this rechargeable scale features a large 7 7/8" x 9 5/8" platform and a foot pedal with a progressive tare function designed to offset the weight of containers and independently weigh various ingredients as you mix them together. The backlit, alphanumeric LCD screen clearly shows the weight of portioned items, even in dark areas.
The Tor Rey PZC-10/20 comes with a 110V power supply.
Readout Measurements: 10 kg. x 2 g. 20 lb. x 0.005 lb. 320 oz. x .1 oz.
Tor Rey scales are backed by a 1-year limited repair warranty. Within this period, the vendor will pay freight costs to ship defective units to and from their facility for warranty-backed repairs. Replacement units will only be shipped if the manufacturer cannot repair the defective unit.
Customers appreciate the scale's flexibility and display features, finding it helpful for consistent recipe creation. However, opinions on quality and durability vary, with some experiencing issues that led to the product breaking. Customer service responses have been inconsistent, affecting overall satisfaction.
scale
digital
loved
price
rey
tor
great
pizza
replacement
staff
This AI-generated summary was created from real customer reviews
Customers appreciate the scale's flexibility and display features, finding it helpful for consistent recipe creation. However, opinions on quality and durability vary, with some experiencing issues that led to the product breaking. Customer service responses have been inconsistent, affecting overall satisfaction.
scale
digital
loved
price
rey
tor
great
pizza
replacement
staff
This AI-generated summary was created from real customer reviews
Customers appreciate the scale's flexibility and display features, finding it helpful for consistent recipe creation. However, opinions on quality and durability vary, with some experiencing issues that led to the product breaking. Customer service responses have been inconsistent, affecting overall satisfaction.
scale
digital
loved
price
rey
tor
great
pizza
replacement
staff
This AI-generated summary was created from real customer reviews
Showing 6 of 6 reviews
Rated 3 out of 5 stars
Verified Purchase
Rated 3 out of 5 stars
Staff loved it when it was first purchased. Many compliments on flexibility and display showing ounces (example 4 pounds, 8 ounces) and decimal (4.5 pounds) was very helpful. Then it broke.
Tor-Rey warranty service has been lousy. They agreed to send me a replacement part, and I have heard nothing. The unit still sits in my office. I do not hold Webstaurant responsible for the defect. Five star for the purchase, one star for the company's follow up, and buyer beware.
1 out of 1 found this review helpful
Rated 1 out of 5 stars
Verified Purchase
Rated 1 out of 5 stars
This Pizza Scale is of extremely very low quality. The Digital readout head is poorly attached. It should rotate back and forth BUT it also moves up and down as if it is ready to fall off due to the poor attachment system they use. The first Scale that I ordered malfunctioned within 7 days of light use. I attempted to contact Tor Rey via their website following their warranty process and they failed to contact me. It was only when I asked the Webstaurantstore to assist did Tor Rey finally acknowledge the return process. They had me return via UPS and sent me a new one. The replacement failed in exactly the same way as the first within 8 days of light use. I use many kinds of digital scales (many of them are several years old) in my bakery and I have never had one fail.
In Summary I would encourage you to NOT purchase a Tor Rey scale for 2 reasons:
1. Very poor quality
2. Very poor to non-existent Customer Service from Tor Rey
1 out of 1 found this review helpful
Thank you for your review! We are very sorry to hear that you've experienced so many issues with this manufacturer and this scale. Our Customer Solutions Team will remain in contact with you to make sure this is resolved.
WebstaurantStore Customer Solutions
Rated 5 out of 5 stars
Rated 5 out of 5 stars
our staff just loves this digital pizza ingredient controller portion scale. and it keeps all our recipes the same every time. great working scale we just love it. and this price is the lowest I could find.
1 out of 1 found this review helpful
Rated 5 out of 5 stars
Verified Purchase
Rated 5 out of 5 stars
This portion scale is a great digital controller for pizza ingredients. and it ensures consistency across all of our recipes. fantastic working scale, which we adore. and the lowest price I could find was this one.
Rated 5 out of 5 stars
Verified Purchase
Rated 5 out of 5 stars
Staff loved it when it was purchased , We were happy when the scale first came in and we played with it a little. Really loved this scale...especially for the price.
Rated 4 out of 5 stars
Verified Purchase
Rated 4 out of 5 stars
Really loved this scale...especially for the price. This handles weight well and was very stable. We primarily used for dough production and portioning. It is bulky and the arm can be frustrating in small areas but we love the versatility of being able to move its location. Tares easy, comes with foot peddle...really great price point and it seems to be built well, but I don't expect its internals have much longevity for industrial kitchen equipment. Unfortunately, it stopped working in just over a year in... I purchased a replacement battery with no results. Tried a new charger...no luck...won't take a charge or register a charger plugged into it. This definitely was much nicer and responsive to use than the Tor Rey Digital Scale we bought to replace this one.