Content Writer & Coordinator (Remote)

Job Summary

WebstaurantStore is looking for candidates who possess strong writing, research, and critical thinking skills to join our team as our next content writer and coordinator. This role focuses on developing engaging, accurate product content for our website and is a key part of helping our business grow while serving the needs of foodservice professionals nationwide. 

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

As a Content Writer, you will: 

• Write product descriptions using creative and technical writing skills 
• Gather and input technical details about each product you write 
• Serve as the owner of all products assigned to you, managing them from research to go-live 
• Prioritize a list of ongoing projects and several hundred product descriptions per week 
• Work with external vendors and internal stakeholders to ensure information is accurate 
• Communicate with team members across the procurement, digital content, and visual media departments to complete projects on deadline 
• Use AI tools to improve workflows across the writing process and within our project management systems 
• Edit product descriptions and supportive text throughout our website as needed 
• Work on special projects, such as testing new website features and maintaining internal resources 
• Participate in team meetings and product trainings 

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

• Relevant experience in a plus

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

We are looking for driven, motivated candidates who: 

• Have strong written and verbal communication skills 
• Can follow an extensive e-commerce style guide 
• Understand basic website structure and SEO best practices for content 
• Demonstrate strong research, critical thinking, and decision-making skills 
• Actively seek and apply feedback to their work 
• Take initiative to solve problems independently 
• Remain highly organized when managing competing priorities 
• Possess strong attention to detail 
• Are comfortable with the Microsoft Office Suite, with an emphasis on Excel 
• Have experience using Claude and other AI tools 
• Have experience using project management systems like Asana